Free Shipping Program
Enjoy free shipping on qualifying orders. Learn more about our free shipping thresholds and eligible regions below.
Free Shipping Across Malaysia
At AuraSuite, we believe shopping for your favourite fragrances should be simple, convenient, and affordable. That's why we offer a Free Shipping Program on qualifying orders, allowing you to enjoy premium perfumes delivered straight to your doorstep without additional shipping charges.
Free Shipping Eligibility
You qualify for FREE standard shipping within Malaysia when your order meets the following requirement:
✔ Minimum purchase: RM100
Orders below the minimum spend will be charged the applicable shipping fee calculated at checkout.
Delivery Coverage
Our Free Shipping Program is available for customers throughout Malaysia, including:
- Peninsular Malaysia
- Sabah
- Sarawak (where applicable)
- Major cities and towns
- Most serviceable courier locations
Some remote areas may require additional delivery time or may not qualify for promotional shipping offers.
Shipping Partners
To ensure reliable and timely deliveries, AuraSuite works with trusted logistics partners, including:
- SPX Express
- J&T Express
- Ninja Van
- Pos Laju
- Flash Express
- BEST Express
- City-Link Express
- GDEX
- DHL eCommerce
- UPS (selected orders)
The courier used for your order will depend on your delivery address, parcel size, and current service availability.
Order Processing
Orders are typically processed within:
1–2 business days
Orders placed during weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a tracking number via email or SMS (where available).
Estimated Delivery Time
Estimated delivery times after dispatch:
| Location | Estimated Delivery |
|---|---|
| West Malaysia | 1–3 Business Days |
| East Malaysia | 3–7 Business Days |
Delivery times are estimates and may vary during peak shopping seasons, promotional campaigns, public holidays, or due to courier-related delays.
Important Information
Free shipping promotions:
- Apply only to eligible orders that meet the stated minimum purchase amount.
- Cannot be exchanged for cash.
- May be modified, suspended, or discontinued without prior notice.
- May not be combined with selected promotional campaigns where stated.
Order Tracking
Once your order has been shipped, you can track your parcel using the courier tracking number provided.
Visit our Track Your Order page for quick access to shipment tracking.
Need Assistance?
If you have any questions regarding shipping or delivery, our customer support team is ready to assist.
AuraSuite Customer Support
💬 WhatsApp: +60 11-1499 4014
🇲🇾 Malaysia
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Why Shop With AuraSuite?
✔ Premium Quality Fragrances
✔ Fast Malaysia-Wide Delivery
✔ Secure Checkout
✔ Trusted Customer Support
✔ Carefully Packaged Orders
✔ Exclusive Promotions Throughout the Year